A lot of people from all over the world use Amazon Prime to watch movies and TV shows online. Users may occasionally experience errors and issues that are both their fault and those of Amazon. Some Amazon Prime users see Error Code 5004 on their screens and are eager to find a solution. If you are receiving the same error code, read this guide all the way through to the end to fix the issue on your screen.
What Is Amazon Prime Error Code 5004?
Seeing Amazon Prime Error Code 5004 on your screen means your email address or password is wrong when you try to sign in. This error code can also be caused by an expired Amazon Prime account, cookies that aren’t working right, or saved data. For this reason, ensure you use the correct email address and password to avoid getting this error code. Check your account and clear the app cache info in addition.
Online streaming services help people deal with stress, but users may sometimes run into an error code. However, since you are here, you can be sure you will find a good solution to any error code. Amazon Prime Error Code 5004 has a solution hidden in its definition, which was given above. But if you still need help understanding, see the solutions below. To fix this error code, you should apply these solutions.
What To Do When Amazon Prime Error Code 5004 Arises?
As stated in its definition, this error number means you are entering the wrong email address or password, so you should check your email address and password first. Also, Try to sign in to Amazon with the same email address and password ID. By doing this, you can be sure that the email ID and password are right. Open a new tab on Amazon and sign in using the same email address and password.
If you are having trouble signing in, click the Forget Password option. If you do this, Amazon will send a link to change your password to the email address you used to sign up. You can change the password if you click on this link. Then, using this password, try to sign in to your Amazon Prime account. Contact experts at the Amazon Forum site if you still face the issue.
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Note: Besides fixing this error code, you should check if you have a Prime account and clear your app files.
