There is a better building called Microsoft Teams, where you can work with coworkers and friends online. You can chat with your friends who are also using this app when they are online, among other things. Although using an app easily is good, remember that it might contain bugs and errors. When you are online or using this app, you might see an error code like Microsoft Teams Error Code CAA5004B on your screen. Let’s talk about how you can fix this error when it shows up on your screen as an app.
What’s Microsoft Teams Error Code CAA5004B?
The user experience and answer for this error code say that Microsoft Teams Error Code CAA5004B means there is a problem linking you to your company. Simply put, this error is a login error that keeps people from getting into their Teams account. Many people could fix the Microsoft Teams Error Code CAA5004B by logging out and back into their school or work accounts. It would be best if you did the same thing to fix this error code.
Microsoft Teams Signing Issue Causes
You can use an app when you’re logged in to it, but what if you can’t? If you can’t do that, you can’t use the app you want to, like MS Teams. Now, we’ll talk about what might go wrong with your sign-in. It’s hard to discuss all the reasons, but we can discuss some of the most common ones. One of the first things that can go wrong when you try to sign in is typing the wrong information. Second, you must remember to connect to the internet.
It mostly focuses on the user, and software problems can make signing in to any app hard. So, if you need help signing in to an app like Microsoft Teams, you should first look for user mistakes. Next, you should look at problems with apps or software. If a problem with the person does not cause the sign-in error, the problem may be with the app itself.
Fix Microsoft Teams Error Code CAA5004B Steps
You can fix this Microsoft Teams Error Code CAA5004B by following the steps below, which have been chosen as the best way.
- Open up the Windows settings.
- From the drop-down box, click Account.
- Click Access work or school account now.
- From here, disconnect the email for your company. When a pop-up appears, click “Yes” to confirm your selection.
- Next, click “Connect” and enter your company email address to link your school or work account again.
- Now, restart the MSTeams app and check to see what the error code says.
Note: You will retain all data if you do this, and make sure you wait for your work or school account to stop completely before you log out. After that, make another connection.
Fix Microsoft Teams Error Code CAA5004B Other Solutions
Many users liked the above method for fixing errors, but other methods can also help.
Clear The App Cache Data
Damaged cache data often causes a sign-in problem. This method can help, and here are the steps to do it.
- Close the MSTeams app all the way.
- Now, open file explorer and type %appdata%\Microsoft\teams.
- The following folders will appear in the path that opens.
%appdata%\Microsoft\teams\app cache\cache
%appdata%\Microsoft\teams\blob_storage
%appdata%\Microsoft\teams\Cache
%appdata%\Microsoft\teams\databases
%appdata%\Microsoft\teams\GPUcache
%appdata%\Microsoft\teams\IndexedDB
%appdata%\Microsoft\teams\Local Storage
%appdata%\Microsoft\teams\tmp.
- Remove all the files in these folders, then restart the app and see what’s happening.
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Disable Antivirus Software
Some app files may be blocked by antivirus software, which could make it hard to sign in to the MS Teams app. That’s why briefly turning it off (not removing it) might fix the problem. Some app files get stopped, which makes the app act strangely and might even stop you from getting in. Check out our guide on how to turn off your security software.