Best Lookback Alternatives will be discussed in this article. Lookback is an excellent testing tool, but it might not be suitable for everyone. This article lists 12 excellent Lookback substitutes that will speed up your UX research process. Looking for respectable Lookback substitutes? Or are you only looking for a useful user research tool that meets your requirements? You’ve arrived to the correct location, whatever it may be.
Top 12 Best Lookback Alternatives In 2023
In this article, you can know about Lookback Alternatives here are the details below;
If you are familiar with Lookback, you are surely aware of one of its key shortcomings, which is the lack of a user panel to aid in the recruitment of volunteers for your user testing. This implies that the expense and complexity of hiring user testers themselves may fall on research teams. Let’s examine some of the main characteristics, benefits, and disadvantages of the Lookback to see whether it can be replaced by other research tools. (Spoiler: It’s possible)
Lookback Features
Here is a rundown of Lookback’s most well-liked functions:
- Usability tests that were moderated and unmoderated
- Prototype evaluation
- Testing of mobile apps
- Testing screen activity
When UX researchers need to quickly test a new product feature, for instance, to evaluate how people will engage and interact with it, Lookback is a terrific solution for quick moderated or unmoderated tests. Lookback has a number of useful capabilities, however there are certain difficulties that users run into when using the application.
Lookback reviews
In line with Capterra:
- Score overall: 3.3/5
- Usefulness: 3.5/5
- 2.1/5 for customer service
3 Drawbacks of Lookback as a research tool
There are a few causes for you to consider Lookback substitutes. They consist of:
1. Connection drops
Connection drops during live user tests are one of the main drawbacks that have been widely observed. The user tests are simple to use and take place on a single screen, but Lookback occasionally behaves improperly on some devices (such as iOS). Some users complain that it frequently gives a poor connection issue, which might force the user to give an erroneous response or even completely end the research study.
2. No user panel
Lookback does not offer a user panel from which to draw study participants. Users must learn how to recruit their own testers. For UXRs who might wish to do quick testing, this approach can be difficult and time-consuming. Additionally, some external players might feel uneasy posting their names & email addresses on the site due to concerns about their privacy and data.
3. Technical constraints
A few Lookback users have reported having trouble configuring the tool on their devices. Before they may take part in any test, most participants who don’t already have Chrome installed on their device must install Chrome and the Lookback plugin. Users who already like their current browser and might not be ready to switch to a new browser that can make Lookback plugins work may find this to be restricting.
Lookback might not be the best tool for your study objectives and budget; in this case, having alternatives is important.
Market players that support needs for more extensive research and testing are numerous. Let’s examine a few deserving Lookback substitutes.
1. UXtweak
From prototype to production, UXtweak offers effective solutions for usability testing of websites & web apps, including information architecture study and user behavior analytics. This platform gives everything you need for a successful user test in one convenient location and is an excellent economical Lookback substitute with more flexible price options. This is another Lookback Alternatives.
Key Features
- Uncontrolled usability tests
- Prototype evaluation
- Testing of mobile apps
- Testing & Card Sorting
- The preference test
- Five-second test
- Surveys
- First-click evaluation
- Records of sessions
Try out these UXtweak user testing demonstrations as a respondent:
User reviews & rating
The following evaluations are exclusively based on Capterra reviews of the tool:
- 4.9/5 for the whole
- Usefulness: 4.8/5
- Support Quality: 5 out of 5.
Pros
- Modern analytics that are simple to understand: UXtweak offers a range of data visualizations that will provide you with a wealth of information on the behavior of your users.
- User panel to hire players from 155M+
- Using the recruiting widget, you can convert actual website visitors into testers.
- Easy setup with a simple UI
- Free offer
Cons
- Only 10 languages are supported
Prices and Plans
A range of plans for every kind of project are available from UXtweak as an alternate pricing structure.
2. UserQ
UserQ is the first entirely remote user research system that places MENA testers and researchers at the center with options for Arabic and English testing, leveraging a group of local testers. You can quickly and easily validate design choices using local insights with UserQ. This is another Lookback Alternatives.
By testing wireframes, prototypes, interfaces, and more, at any time and from any location, it makes sure you are designing the appropriate product for the right market. This includes everything from large ideas to product concepts.
Key Features
- Draft test
- Test trees
- Surveys and comments
- Sorting cards
- Test of preference
- 5-second trial
- Statistical Measures
- Audience Specification
User reviews & rating
The following evaluations are exclusively based on Capterra reviews of the tool:
4.5/5 overall
Usefulness: 4.8/5
4.5 out of 5 for Support Quality
Pros
- Quick user reaction
- It’s easy to use and effective.
- Arabic local language support
- Easy setup, very user-friendly interface, and seamless operation
- Has a no-cost plan
Cons
- Results of surveys cannot be shared on social media
Prices and Plans
Given that their paid plans begin at $10 per month, UserQ is quite affordable. To assist you get started and meet your research needs, they provide a 14-day free trial even though they do not have a free plan. It is a respectable substitute for Lookback.
3. UsabilityHub
With the help of real users, you can test ideas on UsabilityHub to learn more about your target market. By enhancing user engagement and raising conversion rates with its selection of testing tools, UsabilityHub enables you to save time and money. This is another Lookback Alternatives. Also check Solo Funds Alternatives
UsabilityHub is simple to use and intuitive, offering instant feedback that teams can use to iterate and enhance their designs.
Key features
- Sorting cards
- Prototype evaluation
- designing studies
- 5-second trials
- Testing preferences
- Initially click tests
- A user panel
User reviews & rating
The following evaluations are exclusively based on Capterra reviews of the tool:
- 4.7/5 overall
- Usefulness: 4.7/5
- Support Quality: 4.9/5
Pros
- Excellent functionality for quickly and easily obtaining user input.
- Can be applied as a component of a bigger conversion rate optimization methodology
- It is really straightforward to understand and utilize.
Cons
- Failure to distinguish user testers by industry.
- Frequently delivers ambiguous instructions to users who interact with an image.
- Participant quality might not be accurate.
Prices and Plans
Product managers, UX researchers, and UX designers may all benefit from free user testing on UsabilityHub to learn important lessons and enhance customer experiences. It so has a significant advantage over Lookback.
4. Lucky Orange
You can learn more about what visitors are doing on your site thanks to Lucky Orange’s dynamic heatmaps and session recordings. You can use AB testing to identify bottlenecks and other UX problems and come up with solutions. This is another Lookback Alternatives.
As you collect qualitative information from visitors who interact with your test variants using the Survey tool, which enables you to create on-page polls at no additional cost, Lucky Orange employs Google Optimize integration to track activity on various test variants.
Key features
- Records of sessions
- Adaptive Heatmaps
- Surveys
- Live Talk
- Overview Insights
- Funnels for conversion
- Analytics Form
- Profiles of Visitors
- Announcements
User reviews & rating
The following evaluations are exclusively based on Capterra reviews of the tool:
- 4.7/5 overall
- Usefulness: 4.7/5
- Support Quality: 4.7/5
Pros
- The team benefits from daily email updates on website traffic.
- Has a highly user-friendly interface and is simple to set up.
- One account may have several clients who are not charged separately.
Cons
- Bots frequently provide false information, which might change the outcome.
- Is a learning process.
- The live function doesn’t always seem to perform well when there is a lot of traffic.
Prices and Plans
As their paid plans begin at $18 per month, Lucky Orange is quite affordable. Additionally, they provide a free plan for small teams.
5. Windows Clarity
A free, simple-to-use application called Microsoft Clarity records how actual users of your website really use it. Since you may start receiving data in just a few minutes, setup is simple.
Microsoft Clarity session recordings give you a live feed of how people use your site to find out what’s working, learn what needs to be fixed, and test out new ideas and insights helps you to quickly discover user frustration and turn these problems into opportunities. Instant heatmaps help you to see at a glance which areas on your page drive the most engagement and how far your visitors scroll. This is another Lookback Alternatives.
Key features
- Heatmaps
- Records of sessions
- Insights
- Internet Analytics
- For mobile apps, clarity
- Integrations
- Lengthened definitions
- Co-pilots
User reviews & rating
The following evaluations are exclusively based on Capterra reviews of the tool:
- 4.5/5 overall
- Usefulness: 4.6/5
- Support Quality: 4.7/5
Pros
- It is totally without cost.
- Excellent resource for small businesses with online stores and websites.
- Setting it up is simple.
Cons
- Delays in data processing caused by the scarcity of historical data. This makes it more difficult to get current trends, insights, and data.
Prices and Plans
Microsoft Clarity is totally unrestricted. This is a fantastic substitute for Lookback since it helps small and medium-sized firms accomplish their research needs and goals while providing a fair playing field for them to succeed in their market.
6. Trymata
Any product team may incorporate Trymata’s quick, thorough, and affordable usability testing services into their schedule and workflow. Testing solutions across all platforms and during each stage of product discovery, design, and development will help you feel confident in your design choices. Also check Yakuake Alternatives
You have the option of conducting tests with your own users or having Trymata find and filter participants on your behalf. Utilize the required qualitative and quantitative data to improve the user experience of your digital goods.
Key features
- Real-time product analysis
- Usability evaluation
- Tracking
- Repo for research
- User opinions and ratings
The following evaluations are exclusively based on Capterra reviews of the tool:
- 3.6/5 all around
- Usefulness: 3.2/5
- 3.0 out of 5 for support quality
Pros
- Has a very user-friendly interface and is simple to use on both desktop and mobile
- Possesses a useful user qualification ratings feature.
- Provides immediate feedback after a test is finished.
Cons
- Has relatively little room to house user testers.
- Sometimes feedback can be unspecifically critical.
Prices and Plans
Trymata does not provide any free programs, however it does offer a 14-day free trial to assist you get started with your research requirements. The monthly cost of the premium plan is $99 at first. If you meet the requirements for a review, you can receive $10. This gives Lookback an added benefit because it encourages more usage of the tool.
7. Ribbon
Ribbon is a user experience insights platform that uses in-product user research and discovery to help you better understand your users and create better product experiences. Your website and app can both embed it. This is another Lookback Alternatives.
This enables product and user research teams to quickly deploy research projects to real customers at any point they choose during the customer journey, such as user interviews, surveys, and usability testing.
Key features
- Quick research
- Insights
- User encounters
- Product-specific polls
- Analytics and reporting
User opinions and ratings
The following evaluations are exclusively based on Capterra reviews of the tool:
- 4.8/5 on the whole
- Usefulness: 4.9/5
- Support Quality: 5.0/5
Pros
- Very user-friendly.
- Unparalleled capacity to find clients or users who are interested in your product and can participate in research with you anywhere you choose.
Cons
- Video clips cannot be cut during reporting.
- It is pricey.
Prices and Plans
Ribbon offers a free plan to assist research teams in finding the users and test subjects they require. Pricing for team plans begins at $495 per month.
8. UserZoom
With the use of UserZoom’s user testing software, your team can produce engaging digital experiences that can expand your company’s customer base.
Key features
- Study platform
- Recruitment of Participants
- Hub for Insights
- Actual interviews
- The Live Intercept
- Comparison using UX score
- Usability evaluation
- Testing of trees
- Surveys
- Sorting cards
- The clicking
User opinions and ratings
The following evaluations are exclusively based on Capterra reviews of the tool:
- 4.4/5 overall
- Usefulness: 4.5/5
- Support Quality: 4.7/5
Pros
- The ability to export data in a format that is simple to analyze.
- Gives no-code developers and designers the ability to create upgraded prototypes to test out design ideas.
- Stores customer reviews about other companies to aid in market research.
Cons
- It is pricey.
- Due to the language barrier, it might not be the best situation for global research.
Prices and Plans
On demand, beginning at $70,00/year.
9. SiteRecording
A user testing tool called SiteRecording examines user interactions with websites to determine user behavior. To assess website efficiency and enhance the user experience, you can record all user interactions, including mouse movements, clicks, scrolls, and conversions. This is another Lookback Alternatives.
Key features
- Behavioural Science
- Conversion Rate Improvement
- Mapping the Customer Journey
- Follow the visitor’s route
- Investigate user mouse clicks
- Real-time Surveillance
- Countless Session Recordings
- A limitless number of recordings
User opinions and ratings
The following evaluations are exclusively based on Capterra reviews of the tool:
Overall rating: 5.0
Usefulness: 5.0/5
Support Quality: 5.0/5
Pros
- Time-saving and simple to use.
- Ability to review recordings of meetings and make notes on discoveries.
Cons
- It can get sluggish when conducting tests as a result of the variety of functions it offers.
Prices and Plans
For $14 per month, SiteRecording enables you to keep track of user activity. It does not have a free plan, however it does give new users a 14-day free trial.
10. Betafi
With a minimal amount of effort, organizations may proactively unearth valuable data from speaking with their clients using the technology betafi.
Betafi enables you to conduct user interviews and usability testing so that you and your team can quickly test ideas, prototypes, or beta websites. You can also quickly gather user feedback by clicking on a button and then analyze conversational patterns to find valuable insights. Because Betafi interacts with Zoom, Miro, and Figma, cooperation is made simple.
Key Features
- User Interrogations
- Usability Evaluation
- Integration
- Exchange of reports and analytics
User opinions and ratings
The following evaluations are exclusively based on Capterra reviews of the tool:
4.5/5 overall
Usefulness: 5.0/5
Support Quality: 5.0/5
Pros
- Very little learning curve, easy to use.
- Great functionality for user interviews.
- It is inexpensive.
Cons
- UX is not clear.
- Has a limited number of functionalities
Prices and Plans
For $20 per month, Betafi allows you to uncover trends across conversations and gain valuable insights. It does not have a free plan, however it does give new users a 14-day free trial.
11. Respondent
Respondent is a user research platform that enables companies to interview vetted business people and consumers in order to reach the proper population for user research.
Key features
- Usability evaluation
- User encounters
- Focus sessions
- Surveys
User opinions and ratings
The following evaluations are exclusively based on Capterra reviews of the tool:
- 4.5/5 overall
- Usefulness: 4.7/5
- Support Quality: 4.4/5
Pros
- It is effective and simple to use.
- Increased privacy that inspires confidence in users
- Users receive compensation for taking part in interview sessions.
Cons
- For customers on a limited budget, the pricing structure might not be optimal.
- Is unable to save data based on preferences and trends.
Prices and Plans
The respondent’s pricing structure differs slightly from the norm. Based on the quantity of participants and the incentive per participant, the pricing is established.
12. User Interviews
By linking researchers with participants to understand consumer behavior and product usage and to receive in-depth feedback with high-quality research study findings, User Interviews is a user research and testing platform that aids UX and product designers in making better business decisions. This is another Lookback Alternatives.
Key features
- Modified and unmodified Research
- Security
- Current data feed
- Reporting
- Integrations
User opinions and ratings
The following evaluations are exclusively based on Capterra reviews of the tool:
- 4.4/5 overall
- Usefulness: 4.1/5
- Support Quality: 4.8/5
Pros
- There is no learning curve and it is really simple to use.
- They have a fantastic, carefully chosen, interesting, and trustworthy panel of participants.
- Dependable and reasonably priced platform for remote and in-person moderated testing.
Cons
- Screener questions for interviews lack filtering.
- Lacks an internal chat or conferencing platform.
Prices and Plans
With their free plan, User Interviews enables you to prioritize your consumers and iterate based on feedback to produce better products. Additionally, they offer a monthly plan with a $150 monthly minimum.
Choosing the best Lookback substitute for your project
It may be challenging to go from a tool you have always used to something new, but choosing the correct user testing tool shouldn’t be a pain. We hope that this comparison of Lookback alternatives was useful and that you can now switch to the solution that best meets your research needs.
If UXtweak made it to your shortlist, don’t be hesitant to create a free account and try out our products.
FAQ: Alternatives to Lookback
- Who are Lookback’s rivals?
- What distinguishes Lookback and UXtweak from one another?
- Does Lookback require Chrome to function?